Dealing With Complaints Workbook

L2G Workbook - Dealing with Complaints

The outcomes from this worksheet are for the client and the CFO to know :

  • Reasons for any complaints occurring
  • To improve processes and prevent future complaints
  • To link any issues back to the business values to provide clarity in its resolution
  • To discuss what impact the above issues might have on the business profit over time

$45.00

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